Authorised use
Users must be at least 18, be authorised to act for the customer organisation or property owner, have permission to upload the reports, and keep sign-in links and account access secure. Accounts must not be shared or used unlawfully.
Service terms
FairDeductions supports review. It does not replace professional judgement.
Effective 21 July 2026. These terms govern use of FairDeductions, provided by Christopher Callear trading as Tenancy Lens. Contact info@blueskyinventories.org with service or cancellation questions.
The service and human decision
FairDeductions extracts and compares report content and prepares editable suggestions. The customer remains responsible for checking the source evidence, tenancy circumstances, fair wear, contractual position and applicable rules before approving, changing or sharing any proposed deduction.
No guaranteed outcome
FairDeductions does not certify report compliance, determine tenant liability, provide legal advice, set a final deduction or predict negotiation, deposit-scheme or court outcomes. Cost guides and working figures are not guaranteed recoverable sums.
Free allowance and paid reviews
A new organisation receives the free review allowance shown in the service. A review is used when report processing starts. One-off purchases add a single review credit. Monthly plans provide the stated allowance for each billing period; unused monthly reviews do not roll over. Extra reviews are never charged automatically.
Prices and payment
The total price, billing frequency and any applicable tax are shown before payment. Stripe processes payments and provides receipts or invoices. A failed review can be retried under the same review record without using another allowance. Contact support promptly about a duplicate charge or service failure.
Subscriptions and cancellation
Monthly plans renew each month until cancelled. An organisation owner or admin can cancel through Plan and billing without an early cancellation fee. Access continues until the end of the paid period, unless a refund or law requires otherwise. Cancellation does not delete completed reviews or the workspace; those can be deleted separately in the service.
Consumer cancellation rights
FairDeductions is designed principally for landlords and property professionals. If a customer is legally acting as a consumer, statutory cancellation and refund rights continue to apply. Where the customer asks report processing to begin during a cancellation period, the customer expressly requests immediate performance and may have to pay for the service supplied before cancellation, to the extent permitted by law. An unused one-off credit cancelled within an applicable cooling-off period will be refunded.
Customer content
The customer remains responsible for its reports and decisions and grants the limited permission needed to store and process uploaded content to provide, secure and support the requested service. Content must not be unlawful, misleading or uploaded without authority.
Availability and fair use
We aim to keep the service available but do not promise uninterrupted operation. We may pause processing for maintenance, security, supplier failure or suspected misuse. We may apply reasonable technical and usage controls to protect customer data, processing capacity and service reliability.
Liability and statutory rights
Nothing in these terms excludes liability that cannot lawfully be excluded or limits any mandatory consumer right. Subject to that, customers should not rely on FairDeductions as the sole basis for a legal, financial or tenancy decision and remain responsible for reviewing outputs before use.
Ending access and changes
A customer may stop using the service and delete its workspace at any time. Christopher Callear trading as Tenancy Lens may suspend or end access for security, unlawful use, non-payment or material breach. Material changes to these terms or the privacy notice will be dated and presented for acceptance where required.
Governing law
These terms are governed by the law of England and Wales. Courts in England and Wales have jurisdiction, without limiting any mandatory right a consumer has to bring a claim in another part of the United Kingdom.